Sunday, May 10, 2009

FedEx is in the HOUSE!

Bob and I wear our uniforms just about 7 days a week when out here on the road. We are often harassed for this or some quick thinking driver will proclaim in a loud voice when we come walking into the truck stop "Step down everyone and back off FEDEX IS IN THE HOUSE!" all you can do is laugh and tell them you have everything under control the can relax now. The other drivers that harass us all I can say is they are cutting their nose of despite their face. When we walk into a customer often before we get to the shipping desk our paperwork is ready for us and we get loaded. The person in the dirty unmarked clothes are still often standing their arguing over when are THEY going to get loaded. We have found a smile, patience and a good attitude works the best. Running team gives us a lot of breaks as we are not fighting the clock and if we get loaded late so be it. We also have a backup in our corner with FedEx Custom Critical as we get paid very well for detention time and the only customer that can get away with holding us is the government. Even good old Wal-Mart will pay through the nose for making us wait.
We do many inside pickup and deliveries that are often to offices, upper end stores, doctors offices and also hospitals. When we come into a place of business we are dressed nice, shoes shined, and our equipment clean. We are prepared to build ramps, build board walks, blanket wrap and in general baby what ever freight the customer wants to ship. We have an large aluminum lift gate that can pick up 3500lbs with several built in features such as flashing orange lights built into the deck for visibility and the best one being the feet controls. This feature leaves both of our hands free to hold the 1/2 million dollar computer secure on the deck. We have had many customers comment on how awesome our lift gate is. We get paid a premium for this lift gate and it has paid us back ten fold.
Here are a couple pictures of our box and some of the equipment we carry. We have over 40 blankets and pads, we have every length of strap you can think of with most stored in a side box, we have corner protectors, we have our pallet jack, our dollies, our carts, plywood, and many other specialty freight handling controls.

We enjoy the challenge of the specialty freight be it explosives or that very expensive computer they all offer a challenge which is different then just loading a pallet and getting on down the road. With the additional risk of the freight the pay also changes.
The question is how high will the customer go?

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About Me

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Saint Louis, United States
Expediters Team Drivers Husband/Wife